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Your logo isn’t the problem (but your brand might be)

You updated the logo. Again. Still crickets? Here's why slapping on a shiny new logo won't fix a confused brand, and what to do instead.

Leather covered menu with a gold logo, and restaurant menu laid out on a table

20 May 2025

So, you've just unveiled a shiny new logo, expecting the crowds to pour in and your brand to soar. But reality check—nothing's changed. The seats are still empty, and the buzz is non-existent. Here's the hard truth: a logo alone doesn't make a brand.


Beyond the logo: The essence of branding

A logo is like the cherry on top of a sundae. It's the first thing people see, but it's not the substance. Your brand is the entire experience you offer—from the ambiance and service to the way you tell your story. It's what makes customers choose you over the café next door.


Common missteps

  • Surface-level changes: Swapping out your logo without aligning it with your brand's core values and mission is like putting lipstick on a pig.


  • Ignoring customer experience: Your brand lives in the minds of your customers. If their experience doesn't match your visual identity, the disconnect can be jarring.


  • Inconsistent messaging: Your voice on social media, your menu design, and even your staff uniforms should sing the same tune.


The real fix: holistic branding

To truly revamp your brand:

  1. Define your brand identity: Understand who you are, what you stand for, and who your target audience is.


  2. Craft a cohesive experience: Ensure every touchpoint, from your website to your in-store experience, reflects your brand identity.


  3. Engage and listen: Build relationships with your customers. Their feedback is gold.


Remember, a compelling brand isn't just seen, it's felt. It's the vibe that lingers long after the last bite.


Ready to build your brand?

Let's cook something up

Take another bite

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